Transactional bank account and SIM card terms
Terms and Conditions of Use for megsApp Services
1. Introduction 1.1 These Terms and Conditions apply when using megsApp’s Services, activated through a prepaid SIM Card connected to the megsApp Network. 1.2 By purchasing megsApp’s Services, you agree to these Terms and Conditions, which may:
- Limit megsApp’s liability or that of third parties.
- Create risks or liabilities for you.
- Require you to indemnify megsApp or third parties.
- Serve as an acknowledgment of certain facts.
2. Definitions 2.1 Apparatus: Mobile devices capable of connecting to the Network. 2.2 megsApp: megsApp RSA (Pty) Ltd, a South African private company. 2.3 megsApp Group: megsApp and its subsidiaries. 2.4 megsApp Representative: Authorized individuals selling and activating megsApp SIM cards. 2.5 megsApp Services: Cellular telecom services and related offerings. 2.6 Network: Public mobile telecom system operated by megsApp. 2.7 Regulatory Authority: ICASA or similar authority. 2.8 SIM Card: Card for accessing the Network. 2.9 Starter Pack: Includes a user guide and SIM Card. 2.10 Subscriber Identity Module Card: Same as SIM Card. 2.11 Terms and Conditions: These terms and any future amendments on the megsApp website. 2.12 Value Added Services: Additional non-core services beyond standard voice calls.
3. Provision of Services 3.1 Register your SIM Card according to RICA with assistance from the megsApp Representative. 3.2 After registration, insert your SIM Card into your Apparatus to connect to the Network. 3.3 megsApp will activate and maintain availability of services. 3.4 Free access to the megsApp App includes 100MB of data per day; additional usage may incur charges. 3.5 megsApp may adjust or discontinue services with reasonable notice.
4. Cellphone Number Portability 4.1 Indicate your wish to port your number when registering. An admin fee may apply. 4.2 Porting restrictions apply in certain conditions. 4.3 Porting is not available on Sundays or public holidays. 4.4 Reversal of porting is allowed under certain conditions.
5. Changing Cellphone Number 5.1 You can change your megsApp number without a new SIM card. Instructions are available on the megsApp App.
6. Value Added Services 6.1 Subscribing to Value Added Services is subject to additional terms and conditions.
7. Disclosure of Information 7.1 megsApp may disclose personal information as permitted by law to various entities for purposes including marketing, legal compliance, and auditing.
8. Acknowledgment 8.1 Service quality depends on Network conditions and physical factors. megsApp is not liable for non-availability of services.
9. Liability 9.1 You indemnify megsApp for any loss or damage arising from a breach of these Terms or use of services, except for losses due to gross negligence or misconduct by megsApp.
10. Undertakings 10.1 Comply with megsApp’s instructions and only use approved Apparatus. 10.2 Do not commercially exploit megsApp Services without written consent. 10.3 Provide necessary information as requested by megsApp. 10.4 Engage with megsApp staff respectfully.
11. Suspension/Disconnection 11.1 megsApp may suspend or disconnect services under certain conditions, with potential fees for reconnection. 11.2 Unused data or minutes are non-refundable upon disconnection.
12. Communication You consent to receiving communications from megsApp. You may opt out of marketing materials.
13. Disputes Disputes may be referred to ICASA or the National Consumer Commission.
14. Lost or Stolen SIM Cards/ Apparatus 14.1 You are responsible for the safekeeping of your SIM Card and Apparatus. 14.2 Notify megsApp and the South African Police Service immediately if lost or stolen. 14.3 Replacement procedures are available through the megsApp App or a Starter Pack.
15. Password and One Time PIN Keep your password or OTP secure. You are responsible for any unauthorized use of your account.
16. General 16.1 Governed by South African law, with disputes subject to South African courts. 16.2 If any provision is illegal or unenforceable, it will be deleted without affecting the remainder of the Terms. 16.3 Failure to exercise any rights does not waive them. 16.4 Amendments to Terms will be published on the megsApp website.
Competitions
Introduction
- Competitions are run by megsApp RSA (Pty) Ltd.
Eligibility
- Participants must be 18+, South African residents. Employees of megsApp and their families are excluded.
Data Protection and Publicity
- Personal information is handled per data protection laws. Winners agree to participate in promotional activities.
Limitation of Liability
- megsApp is not responsible for issues beyond its control. Competitions are not endorsed by any social media platforms.
General
- megsApp may cancel or amend competitions at any time. Governed by South African law with disputes subject to South African courts.