Frequently asked questions

Got questions? Here's answers.

Ubuntu Botho Life have three Refer and Earn membership plans to choose from. These plans range from only R95 to R495 per month for our Premier Plan. 

With dedication and hard work, the earning potential is unlimited. Champions can earn over R110 000 per month. Champions are paid monthly, provided their referrals remain active and pay their membership fees.

The following steps are to be noted by current and future champions:

  1. Be referred by a Champion and register for a plan.
  2. Choose a membership plan and make your first payment.
  3. Receive a welcome pack and a call from the Ubuntu Botho Life call center.
  4. Attend a business opportunity presentation and invite friends and family.
  5. Introduce more Champions to the Ubuntu Botho Life Refer and Earn program and earn referral compensation every month.
  6. Attend as many training and business opportunity seminars as possible.
  7. Teach others to recruit more Champions, then earn, earn, earn!

No, this is a 100% ethical company with a great suite of plans and products, a transparent compensation plan, and support from globally accredited product and service partners.

Yes, you do. Ubuntu Botho Life coaches will assist in training you and your community Champions. The success of your business depends on how effectively you train your recruited Champions.

Once Champions have referred and earnings are reflected in the Champions Revenue Hub business platform, they can request a payout, which will be processed within 24 hours.

If you have been in contact with an Ubuntu Botho Life Champion, reach out to them for their unique sign-up link. If not, sign up using the registration form, and a Champion will contact you shortly.

Whitelisting an email ensures that messages from specific senders are not marked as spam and are delivered directly to your inbox. The process can vary depending on the email service you use. Here’s how to whitelist an email in some of the most popular email services:

A. *Gmail*
*Desktop:*
1. Open an email from the sender you want to whitelist.
2. Click the three vertical dots (More) next to the reply button.
3. Select “Filter messages like this.”
4. A filter window will appear. Ensure the sender’s email address is correct, then click “Create filter.”
5. Check “Never send it to Spam” and then click “Create filter.”

*Mobile App:*
Gmail’s mobile app doesn’t have a direct whitelist option. However, you can mark the sender’s email as “Not Spam” if it ends up in your Spam folder. This will help Gmail learn that you want to receive emails from this sender.

B. *Outlook (Web and Desktop)*
*Web (Outlook.com, Office 365):*
1. Click on the gear icon (Settings) and then select “View all Outlook settings” at the bottom.
2. Go to “Mail” > “Junk email.”
3. Under “Safe senders and domains,” click “Add,” then enter the email address or domain you want to whitelist.
4. Click “Save.”

*Desktop (Outlook app):*
1. Right-click on an email from the sender you want to whitelist.
2. Hover over “Junk” in the context menu, then click “Never Block Sender.”

C. *Apple Mail (iCloud)*
*iCloud.com:*
1. Open an email from the sender you want to whitelist.
2. Click on the sender’s email address in the “From” field.
3. Select “Add to Contacts.”
4. iCloud automatically considers emails from your contacts as safe.

*iPhone/iPad (iOS Mail):*
1. Open the Mail app and find an email from the sender.
2. Tap on the sender’s name or email address at the top.
3. Tap “Create New Contact” or “Add to Existing Contact.”

Once an email is whitelisted, it helps ensure that future emails from the UBL will go straight to your inbox and not be filtered as spam.

Ubuntu Botho Life was registered in 2019 and has recently launched its South African operations. The insurers and service providers selected by the Ubuntu Botho Life board members have been in existence for many years and are registered with recognized statutory bodies and institutions.

Champions over the age of 65 are eligible to join the program but are not eligible for funeral cover. It is recommended they take the R95 Starter Plan. These Champions can still use the Revenue Hub business platform to refer and earn commissions.

Champions receive compensation every month, as long as the referrals pay their membership fees. There is no reduction in percentages, amounts, or frequency of payments.

Champions can request compensation from their available wallet balance. If all plans are up to date, the compensation will be paid directly into the nominated account within 24 hours. All KYC requirements must be up to date to comply with the Financial Intelligence Act.

The policy will change from active to inactive if monthly membership fees are not paid within a 3-day grace period. Emails will be sent to remind the Champion to make the payment. If not paid, the membership will expire and become inactive, and any waiting period for funeral cover will restart.

Yes, every time the referring Champion pays their membership fees, you will receive compensation directly into your transactional wallet every month.

Yes, as long as you have paying Champions in your downline, you will continue to receive compensation and earnings as specified.

Yes, upon keeping your membership payments up to date, you will receive the benefits as stipulated in your chosen plan. Please check your plan to ascertain your applicable benefits.

Yes, all referrals, their chosen plans, and associated compensations are clearly displayed on the Revenue Hub business platform. The platform is updated in real-time, providing a transparent transaction history and wallet balance.

Your community downline and wallet balances are assets registered in your name. Upon passing, the nominated beneficiary will inherit the account and continue to receive payouts as per the membership plans.